We are dedicated to safeguarding the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we manage, use, and protect the personal information we collect while providing cuddle therapy services.
The purpose of this Privacy Policy is to ensure transparency regarding the handling of personal information and to inform clients of their rights and responsibilities concerning their personal data.
Our Privacy Policy adheres to the Australian Privacy Principles (APPs), which are a set of principles outlined in the Privacy Act 1988 (Cth). These principles govern the collection, use, and disclosure of personal information by Australian entities. The key principles we follow include:
Open and Transparent Management of Personal Information:
3.1. We are transparent about our management of personal information, including how we collect, use, and disclose it.
Anonymity and Pseudonymity:
3.2. Wherever possible and practicable, we allow individuals the option of not identifying themselves or using a pseudonym.
Collection of Solicited Personal Information:
3.3. We only collect personal information that is reasonably necessary for our functions or activities and obtain it by lawful and fair means.
Dealing with Unsolicited Personal Information:
3.4. If we receive unsolicited personal information, we will determine whether we could have lawfully collected it and, if not, promptly destroy or de-identify it.
Notification of the Collection of Personal Information:
3.5. We inform individuals of the purpose for collecting their personal information, who it may be disclosed to, and any other relevant details at the time of collection.
Use or Disclosure of Personal Information:
3.6. We only use or disclose personal information for the primary purpose for which it was collected, unless an exception applies under the APPs or the individual has consented to another use or disclosure.
Direct Marketing:
3.7. If we use personal information for direct marketing purposes, we provide individuals with a simple way to opt-out of receiving further marketing communications.
Cross-border Disclosure of Personal Information:
3.8. If we disclose personal information to overseas recipients, we take reasonable steps to ensure that they comply with the APPs or are subject to similar privacy protections.
Adoption, Use, or Disclosure of Government-related Identifiers:
3.9. We do not adopt, use, or disclose government-related identifiers unless required or authorized by law.
Quality of Personal Information:
3.10. We take reasonable steps to ensure that the personal information we collect is accurate, up-to-date, and relevant to the purposes for which it is being used.
Security of Personal Information:
3.11. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access to Personal Information:
3.12. Upon request, we provide individuals with access to their personal information and allow them to correct inaccurate or outdated information, unless an exception applies under the APPs.
Correction of Personal Information:
3.13. If an individual believes that their personal information is inaccurate, incomplete, or outdated, we will take reasonable steps to correct it, unless an exception applies under the APPs.
These principles guide our practices in managing personal information in compliance with Australian privacy laws and regulations.
We are committed to protecting the privacy and confidentiality of our clients' personal information. We collect personal information only for the purpose of providing cuddle therapy services and ensure that it is used and disclosed in accordance with applicable privacy laws and regulations.
5.1. The Owner/Operator is responsible for overseeing compliance with this Privacy Policy and handling any inquiries or complaints regarding the handling of personal information.
5.2. All staff members, including sub-contractors are responsible for ensuring the privacy and confidentiality of client information and complying with this Privacy Policy in their day-to-day activities.
· Privacy Act 1988 (Cth)
· Australian Privacy Principles
· Office of the Australian Information Commissioner (OAIC) - Guide to developing an APP Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Clients are encouraged to review this Privacy Policy periodically for any updates or changes. For inquiries or concerns about our Privacy Policy, please contact our Owner/Operator.